CapitalStreetFX Review – Is this broker gaining a bad reputation?

This broker is practically operating offshore in Mauritius. Since 2012 they provide Forex and CFD trading services successfully. With this in mind, we will inspect some facts about this broker. Primarily due to some negative reviews and complaints that this broker got. After all, they are listed on FinTelegram. Which is known as the whistleblower.

So, to get insight into their activities, read this CapitalStreetFX review.

Is CapitalStreetFX a Regulated Broker With a License?

Indeed, yes. But their regulation comes from the FSC Mauritius. This offshore country is known for some shady activities. But because of their regulation that doesn’t make them saints.  This is a Tier 3 group regulator. That can’t be compared to a Tier 1 regulator. For instance, FCA, BaFin or ASIC.

Offshore regulated broker without Tier 1 license. Extremely high leverage. Reviews point out potential problems. CapitalStreetFX offers only a proprietary trading platform.

Thus, this broker doesn’t have any of those Tier 1 licenses. Which makes them less favorable for all EU, Australian or Canadian traders. With this in mind, you know that you don’t have some crucial funds protection measures. For example, compensation funds or negative balance protection.

The Opinions of Traders On About CapitalStreetFX

Sadly there are only 53 reviews on Trustpilot. But also in 11 years, that doesn’t add up. Out of those almost 10% are rated with 1-star.

Important to realize is that traders point out potential issues with this broker. Some claim that the broker is removing negative reviews. Another one claims malicious bonus policy. Whilst many EU regulators are banning them for the same reason.

Trading Platform and Other Apps on CapitalStreetFX

CapitalStreetFX trading company has invested a lot in its software. They provide a proprietary trading platform called “ActTrader”. But as with many other proprietary platforms, there comes the risk. Some traders reported irregularities in spreads and prices. That can happen if the company is using a back-end to manipulate market information.

Thus, we don’t have confirmation of that here. But be aware of the possibility. ActTrader is available for all desktop devices. But also as a mobile app for iOS and Android devices. Some important trading options are hedging and netting. But also algorithmic trading. However, pro traders would often choose trusted Meta Trader or cTrader. More importantly, with Tier 1 licensed broker with better security.

What Financial Instruments Does The Platform Include?

As for trading instruments, this company offers all 5 major categories. Traders have a vast of options. But also that is irrelevant if there is a chance for withdrawal issues. Which we can see as potential issues in CapitalStreetFX reviews.

Anyway, traders can choose from:

• Forex                        USD/GBP, AUD/NZD, HKD/USD
• Commodities            Natural gas, crude oil, gold
• Indices                      DAX 30 , AU 200, S&P 500
• Shares                      Bank of America, Netflix, Alibaba
• Cryptocurrencies       BTC, ETH, SOL

CapitalStreetFX  Countries Of Service

This trading company doesn’t have the authorization to provide services to some countries. For instance, the United Kingdom. Because they require an FCA license or TPR.

Thus, this offshore regulated broker does provide services there. Here is the list of most popular countries:

• United States
• United Kingdom
• South Africa
• Canada

What Are The Different CapitalStreetFX  Account Types?

With CapitalStreetFX trading company you can choose 4 account types:

• Basic            $100
• Classic         $200
• Professional $1.000
• VIP               $10.000

None of these accounts offer some significant difference. The only benefit comes from advertised spreads that are lower with a higher deposit. But if you will get that spread is to be determined.

Can a Trader Use a Demo Account?

Indeed, CapitalStreetFX broker offers a demo account to its traders. Thus, some reported irregularities between spreads. Primarily between advertised and traded spread.

This couldn’t happen with a Tier 1 licensed broker. On the positive side, traders can check the facts before investing any money.

Terms of Service for CapitalStreetFX

As for the payment options, this broker advertises numerous. They are accepting:

• Debit/Credit cards     Visa/Master
• Bank transfers          
• e-Payments               Advcash, perfect money,
• Cryptocurrencies       BTC, Tether, USDC

Many of these options are instantaneous for deposits. On the other hand, withdrawals are processed within 24 hours.

Leverage, Spreads and Fees

For a basic account, they offer an insanely high spread. It starts from 2.5 pips while the industry average is 1.5 pips. Additionally, they offer leverage of up to 1:1000. This can wipe your account balance in a second. That’s why ESMA and all EU regulators are limiting leverage to 1:30 for retail traders.

Does CapitalStreetFX  Offer Security?

The broker claims to provide stable funds security. Primarily they have segregated client fund accounts. But in the bank based in Mauritius. But considering their payment processors Virtual Pay and Advcash, this is not a good start.

Additionally, the broker advertises a capital reserve minimum requirement. But that’s not 730.000 EUR like with the EU regulator, but a lot less. After all, the broker has a bonus policy. For comparison, you can see our reviews of Tradercr, GoDoFX or Alchemy Markets to compare the offer and make your own opinion if they are safe or not.

CapitalStreetFX Bonus Policy

Important to realize is that you won’t see EU regulated broker with a bonus policy. Simply because those are forbidden. Most brokers have a long document about it that traders don’t read.

Some traders claim that for the 650% bonus that they offer, you must trade 81 lots. Which is an insane amount to reach. Until then, you can’t make any withdrawals.

What Should I Do If I Have CapitalStreetFX Problem?

Firstly let us hear your experience with this offshore broker. Every story is unique, but solutions are the same. Our specialized team is there to advise you on any further steps. But if you want, you can check the solution with their regulator.

As we can see, traders were not happy with this broker. If you want to get your money out quickly, our fund recovery team is there for you. Book your first free consultation already today!