Capital Index Review 2023 – Can I Trust Broker?
Capital Index Review 2023 – Can I Trust Broker?

Capital Index Ltd has its headquarters in the United Kingdom. Since 2010, they are offering FX and CFD services worldwide, except for the US. However, up until 2014, they were operating without any regulations. Hard work pays off but is it worth it, we will check together.

Generally speaking, they managed to establish themselves as a reliable broker. On the positive side, they have trusted third-party trading software. On the contrary, they provide leverage up to 1:200. Yet there are some concerns considering Capital Index reviews.

Before we go any further, we suggest reading our brokerage reviews on NextMarkets, FINQ, and LegacyFX.

Broker status:Regulated Broker
Regulated by:FCA
Regulators’ Complaints:Capital Index Ltd
Owned by:UK
Headquarters Country:2010
Foundation year:MT4
Supported Platforms:$100
Minimum Deposit:No
Cryptocurrencies:Forex, Commodities, Indices, Shares
Types of Assets:1:500
Maximum Leverage:Yes
Free Demo Account:No
Accepts US clients:

Is Capital Index A Regulated Broker?

Capital Index broker has earned its licenses in 2014 from CySEC and FCA in 2015 respectively. Since FCA is a Tier 1 regulator, there is no doubt that clients are protected. However, in 2023 they applied for voluntary renunciation of their CySEC license. Although they are missing BaFin as a Tier 1 regulator license, they have it for their Australian-based subsidiary ASIC regulations.

To sum it up, they provide some of the most trusted licenses worldwide. Sadly, some customer experience reviews are still raising concerns, besides the license.

Capital Index has been in for a long time, with valid licenses. However, some traders are raising suspicion against this broker. Moreover, they applied for voluntary renunciation of their CySEC license.

Why Is Trading On a Licensed Broker’s Platform Preferable?

Firstly, the broker provides negative balance protection. Secondly, like Capital Index, the broker is transparent. Thirdly and most importantly, if you have any issues, you can always reach out to their regulator. Above all, you are entitled to fund compensation if the broker goes bankrupt.

Capital Index Available Online Trading Platform

As an industry standard Meta Trader has established itself among licensed traders. The same is with Capital Index broker. Mainly because it is flexible, offers various order types and HQ execution. Moreover, it allows traders to use advanced indicators, trading signals, copy trading and EAs.

Apps For Androids and IOS

If you are a fan of trading on the run, MT4 iOS and Android app is the perfect choice for you. It provides all same features as the desktop version. Yet, it presents an advantage because you can trade anywhere anytime. Another key point is algorithmic trading, which is available with the MT4 platform.

What Traders Are Saying About Capital Index

In general, on the Trustpilot customer experience platform, opinions are split. Out of 49 comments, almost 20% were rated 1-star. As that being said, some traders would find it unattractive. Check it out yourself and don’t rush to a conclusion.

Capital Index’s Trading Assets and Instruments

Capital Index's Trading Assets and Instruments

Even though they lack cryptocurrencies, there are enough tradeable assets available. More importantly, spreads on these assets are affordable and below the industry average of 1.5 pips

Here are some of the available assets:

  • Forex            USD/EUR, GBP/JPY, GBP/AUD
  • Commodities oil, gold, palladium
  • Indices          FTSE100, DJI, DAX30
  • Stocks          Apple, AMD, Coca-Cola

Have in mind, that leverage goes up to 1:200. Even though according to ESMA rules, the maximum allowed is 1:30.

Capital Index Service Countries

As can be seen in Capital Index reviews, they are offering services worldwide. Some of the countries where they mainly operate are:

  • United States
  • United Kingdom
  • Germany
  • India
  • France

Important to realize is that wherever you are coming from, funds are in a segregated bank account based in the UK. Besides that, to clients all over the world, they provide 24-hour support.

What Are The Different Capital Index Account Types?

Capital Index trading company offers only two account types. Those are:

  • Advanced     100 USD/EUR/GBP
  • Pro               10.000 USD/EUR/GBP

Besides, the Pro account only offers a lower spread. But even those can vary depending on the asset. Some more benefits of these account types are hedging and advisors allowed. 

Free Demo Account

Besides these live trading accounts, clients can test Capital Index trading services. Free of charge, you can register and open a demo account. However, this account times out after some time of inactivity. Have in mind that trading with virtual funds doesn’t present a real picture of trading.

What Methods Of Deposit And Withdrawal Does Capital Index Accept?

We can rarely see that broker offers deposits directly through their website. Anyway, that is the case with Capital Index. Even though some traders raised concerns about depositing here, you can choose trusted options.  On the other hand, withdrawals are limited. You can only request 2 withdrawals. Moreover, additional verification might be required.

Payment Methods Available

For withdrawal, you can use the same method as a deposit. Those are:

  • Bank cards
  • Wire transfers
  • PayPal

Sadly, they don’t disclose if they charge any fees for withdrawals. However, the third-party provider might have its fees, especially PayPal, which is known for that.

Capital Index Welcome Bonus

Although a welcome bonus is a good add-on to lure clients into the deposit. To point out, Capital Index broker offers various promotions and bonuses. Three of them are available:

  • 50$ welcome bonus
  • 10% deposit contribution
  • Get 50% of your losses back

It is important to note that within the EEA zone and ESMA rules, bonuses are banned. Depending on the bonus policy it could be a potential issue.

Capital Index Terms & Conditions – What You Need to Know

Important to realize is that there are multiple entities within the Capital Index Group. One based in the UK and one in Australia. Every single one has its conditions. Therefore, you should look through the T&Cs in detail.

Leverage, Spreads and Fees

Leverage for the UK-based entity is 1:30, but for others goes up to 1:200. In addition to that, basic account spreads are fixed at 2 pips. The more you are upgrading your account, the better spreads you get. Moreover, daily financing and inactivity fees may be applied.

What Should I Do If I Have Capital Index Problem?

Even though some traders are raising suspicion here, you have a regulator to reach out to. Thus, if that doesn’t help you can contact our specialized fund recovery team. They will give you proper advice and guidance to a solution to your problem. Get in touch today!

What Is Capital Index?

It is a UK-based trading company operating since 2010 and providing FX and CFD trading services.

Is Capital Index a Regulated Broker?

Yes. They had two licenses, of which one is Tier 1 level – FCA. Another one comes from CySEC but in 2023 they applied for voluntary renunciation.

Is Capital Index Available in the United States or the UK?

They operate worldwide, including in the countries mentioned above.

Does Capital Index Offer a Demo Account?

Yes. Besides few basic accounts, clients can test the broker with virtual funds through a demo account.


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