DeltaStock Review – Unpopular Despite Long Track Record

As part of Deltastock AG based in Bulgaria, this broker operates since 1998 in financial markets. They are offering many different trading classes through trusted trading software. However, this broker had one entity in the past, based in the UK, that is shut down.

Unfortunately, Bulgaria is known for many unregulated Forex and CFD trading companies. Due to Tier 2 country regulation, it is considered a weak one and not as popular as Tier 1 regulators. Our DeltaStock review will elaborate more on it.

In addition, we recommend reading our reviews about brokers NAGA Markets, Trade360, and XTrade.

DeltaStock Is A Regulated Broker With a License?

So, to make sure we are dealing with good brokers, always check their licensing. The official regulatory body in Bulgaria is Financial Supervision Commission (FSC). Checking their database, we found that DeltaStock broker is licensed there indeed.

That is a very good start. Besides that, DeltaStock works according to the MiFID II directive and allows traders maximum leverage up to 1:30. Of course, except for pro traders that are entitled to 1:200 leverage. Yet even with a license, a trading company can have negative reviews, so just be aware of those.

As the Tier 2 FSC-regulated broker, DeltaStock is suitable for some traders. They have a very good trading platform and lot of trading options available.

DeltaStock in EU – Can It Operate Legitimately?

Being initially incorporated and regulated by FSC in Bulgaria, the DeltaStock legit status is confirmed. LB (Lithuania) confirms the conduct is found in their database of passported entities to also provide services in that country. The exact list of other EU members where the business is licensed to operate is not provided.

Either way, since Bulgaria is an EU state, this broker should also operate under the MiFID system of regulatory rules. However, FSC isn’t a premium regulator, let alone as strict and diligent as tier 1 authorities like FCA, BaFin or CNMV. Therefore, caution is advised.

Reasons for Using a Regulated Broker for Trading

Regulated brokers are providing customers with funds safety. That is a crucial part of deciding where to start your trading career. Anytime you have an issue with the broker, you can file a complaint to their regulator. Nobody wants to pay penalties or even lose a license.

Small Client Base Despite Experience

Although the company obtained the deltastock.com domain in 2002, the website remained under construction until 2005, when it started offering brokerage services. The site was revamped a couple of times, with the latest update being in 2023.

One of the key selling points for this company is long-term business stability, as it has a quarter of a century of experience behind it. Still, it is not a well-known broker among the trading public.

The company actively uses social networks to promote its services to a broader audience. Its profiles are on Facebook, X, Pinterest, YouTube, and LinkedIn.

Allegations and Accusations

The few DeltaStock reviews we found on TrustPilot are riddled with client complaints, with users claiming fraudulent action on behalf of the company. The firm does respond to the negative feedback, but with a generic response, which claims that the clients were defrauded by another entity (delta-stock.com and delta-stock.net).

Although these domains are inactive, their history reveals a construction template common with financial swindlers. Still, we cannot ignore the fact that so many clients are complaining about the same issue and that the company simply defaults with an automatic response each time.

We advise our readers to always double-check domains and addresses before committing any funds. If you believe you’ve been a fraud victim, contact our experts.

What Platforms Does DeltaStock Offer? – Available Trade Software

DeltaStock provides very good trading options in terms of software. You have the Delta Trading program and MT5 available. Whichever you choose, you will have very good trading features. However, some DeltaStock reviews are mentioning market manipulation, therefore we would prefer using MT5 as a more trusted platform.

Delta Trading

Delta Trading app is available as a desktop app and mobile app. Besides that, you can access it through a web browser at any time if you are not a fan of downloads. 

It gives you access to more than 80 assets, with advanced trading tools and indicators, hedging options, trailing stops, and many more features. 

MetaTrader 5 

MT5, as an industry standard, has proven itself over the years. It is the most trusted platform and very user-friendly. This platform provides clients access to more than 800 assets. On top of that, it has more than 38 indicators, hedging options, netting options, and many more.

Mobile Applications

Both, Delta Trading and MT5 have suitable mobile applications available for Android and iOS devices. However, with Delta Trading clients have certain limitations on the mobile app. That’s why we prefer MT5. It provides all same options as the desktop version.

What Financial Instruments Does DeltaStock Include?

This broker offers 7 different asset classes. Those are:

• Forex – USD/GBP, GBP/JPY, EUR/SGD
• Indices – DAX30, DJI, S&P 500
• Commodities – oil, cotton, platinum
• Shares – Apple, Intel, AMD
• Cryptocurrencies – BTC, LTC, ADA
• ETFs – SPDR S&P500, iShares Russel 2000
• Futures – S&P500, coffee, silver

There is plenty of opportunities available here. However, MetaTrader offers a bit more than a proprietary platform. If you become a pro, a leverage of 1:200 can bring you more potential profits. But losses as well.

DeltaStock Service Countries

According to the DeltaStock reviews they are trading with clients from:

• UK
• US
• Bulgaria

Even though, they have a license for trading with EU countries, since the UK exited the European Union all companies should be on a TPR with the FCA to trade with UK clients. 

Unexplained Account Types

Insufficient information exists about the offered packages. In summary, these account types are provided:

• DeltaTrading™ account
• MetaTrader 5 Live Account
• DeltaStock Pro

The first two packages are meant for retail traders, and the starting price is a minimum of 100 EUR. 

Experienced investors can enjoy more amiable trading conditions on the Pro DeltaStock account, which requires a deposit of more than 500,000 EUR. These benefits include invitations to special events and seminars, segregated bank accounts, increased leverage, and other features.

Beginner and Advanced Education

As a retail trader, you can choose between two types of educational materials, depending on your level of expertise. The beginner’s course contains articles on basic Forex subjects, while advanced lessons elaborate on more complex topics. 

Since lessons are interactive, they end with quizzes for the clients to test their level of comprehension of the subject.

Can Customers Open A Free Demo Account?

To sum it up, yes. A demo account is available, but we never recommend using those due to the false picture that it presents about trading. 

You can get familiar with the platform on a micro account if it’s offered, like in most Tier 1 trading regulated companies. However, even if trying with 100EUR wouldn’t be a big deal, you can check everything first on a demo.

DeltaStock Deposit and Withdrawal Policies

This broker accepts deposits made with credit/debit cards, bank transfers, and ePay. Any withdrawal requested can be performed through the method used for a deposit. For cards and e-Pay there is a 2% fee, but wire transfers are without any charges.

Unfortunately, there is no withdrawal processing time available. However, based on some reviews, clients might have potential issues with withdrawals.

DeltaStock Details of the Terms and Conditions

T&Cs for regulated companies are well covered. Moreover, anything stated in T&Cs should be respected and complied with. That’s why you have regulations. It is good that this broker transparently reveals all the technical data in terms of the privacy policy.

Leverage, Spreads, and Fees

As for the leverage everything is under control and according to regulation, up to 1:30 for retail traders. For experienced traders, those conditions can be modified. Spreads are not disclosed anywhere, but customers can check those on a demo account. We know there are fixed and floating spreads.

However, some users filed a complaint about manipulations with the spreads. Check it out yourself first. As for fees, the company doesn’t charge any. 

Customer Support – How to Resolve Issues

The customer help desk is easily reachable through the website. In addition to traditional phone and email, the company features a live chat. Clients may also receive support via Telegram, paired with AnyDesk and TeamViewer apps.

Word of caution: be careful when setting permissions for this remote access software. Financial frauds like Optimum Market are known to abuse these programs to steal your personal data. 

What Should I Do If I Have DeltaStock Problem?

As the company stated, if you have any complaints, you can always contact FSC Bulgaria. Some clients even try that but don’t manage to sort their problems out sometimes. In trading, information is everything. Therefore, you should be informed well about all procedures, legal documentation, and policies.

There are chargebacks in worst-case scenarios if you get yourself in a position where you can’t get your money back. If you need a consultation or advice about your first step in the chargeback process, you can always reach out to our expert team. Book your first free meeting today!

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